The key elements of this product:

• A free benchmarking service, offering companies like yours a view of the market and industry trends that are relevant to your market sectors.
• Clearwater is a recruitment solution based on regular market research addressing all of the issues relating to the provision of staff, the data is compiled via regular interaction within the hospitality market sector.
• This data is gathered via a short survey, and processed confidentially with the results presented as a calculated average, from which market and industry trends will be monitored, no confidential company data will be disclosed.
• An opportunity for local companies to meet up with fellow industry professionals in order to discuss common ideas and issues.
• An opportunity for companies to improve the current recruitment service that they receive.

The research showed us that today companies want more than a basic recruitment service, with value-added service offerings as standard. Clearwater is the result, and furthermore we now know that organisations would like:

• To know that they are receiving value for money in relation to their current agency service.
• To know that their agency is able to add real value by offering market data and other value-added services.
• To have the opportunity to meet fellow industry peers to share ideas and develop informal partnerships.
• To be certain that the service that they get from an agency is consistent and that if service and standards are not maintained as promised, real financial compensation is available to them.

• Companies that use Clearwater will become aware of the costs that similar organisations like themselves incur for their recruitment service.
• Companies that use Clearwater will become aware of the current market rates for various grades of staff in the hospitality industry.
• Companies that use Clearwater will become aware of the types of roles that are problematic to recruit for in the hospitality industry, with real solutions to tackle them.
• The provision of salary refunds for unsuitable staff, with free advertising, free basic training, are just a few of the services that Clearwater will offer.
• The opportunity to attend a regular seminar and network with your fellow industry peers.

Our full, measured and transparent service for clients will be under-pinned by 10 clear visions. Detailed below is an example of what we propose to offer:

1. We will provide you with 100 days 100% refund guarantee.
2. We will provide you with a free and regular seminar to meet and discuss common recruitment issues with fellow professionals from within your business community.
3. We will provide you with regular free market data based on our transparent recruitment benchmarking service.
4. We will provide you with the value of 2 hours free temp labour in compensation if we have not provided you with a temp within 2 hours of vacancy instruction.
5. We will provide you with 2 previous employer references with every candidate we submit to shortlist for a permanent vacancy in your company.
6. We will advertise your vacancy free of charge and submit the response free of any fee, if we have not provided you with at least 2 candidates within 48 hours of Permanent vacancy instruction.
7. We will provide you with a free service, which can manage the response of your own recruitment advertising twice yearly and our on-line recruitment software KeyNet. (Subject to some volume conditions).
8. We agree to offer you financial compensation if we do not achieve 95% of our Service Level agreement to you.
9. We are prepared to offer a free induction course based on your company needs for all staff we introduce and are subsequently employed by your company. We are also prepared to offer a limited number of free inductions to employees not introduced via the Keystone group.
10. We will assign you a dedicated consultant who will co-ordinate your permanent or temporary recruitment needs.

• Clearwater cannot be used in conjunction with any discounted terms. We have a trading history of at least three months prior to a Clearwater partnership being offered.
• We receive a pre-agreed period of exclusivity on all temporary and permanent assignments.
• The volume of business must be of a sufficient level pre-agreed.
• Accounts must be strictly settled to terms.
• These terms and conditions are made in conjunction with our normal terms of business

We hope that this introduction to Clearwater has answered many of your questions, and we firmly believe that Clearwater is different from our competitor's standard service. Clearwater is market research driven, it's client driven, dynamic and flexible.

Because it's market sector based, we also believe that networking with others in the same sector will open up a new way of doing business without divulging confidential company information. We know that companies in the same market will have similar recruitment issues, because they have told us so. We believe the Clearwater networking seminars will facilitate discussion, debate and solutions to these commonly encountered problems.